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SoftPro
Systems, a software services and solutions provider based
in Hyderabad, has acquired a 26 percent equity stake, amounting
to Rs 2 crore, in Call World Technologies, an ITES company
running a 50-seat call centre and rendering services to companies
like AT&T and Master Card.
SoftPro has built a state-of-the-art 90,000-square feet office
facility, SoftPro Heights, in Hyderabad to provide software
development, call centre and Business Process Outsourcing
(BPO) services to customers worldwide. Call World Technologies,
one of the successful call centres, will be moving into this
facility by mid-October this year.
SoftPro is simultaneously making initiatives into the XML
area to play a role in the emerging Web services segment.
This
ISO 9001 company is currently developing reusable frameworks
in XML for data transformation used in Enterprise Application
Integration (EAI). According to the company, this framework
has the potential to develop like a Web service in future.
At present, the framework is in the beta stage and is scheduled
for release in a months time.
Chand Akkineni, president and CEO of SoftPro and World Online,
said the company is currently building a product called AssetPro,
an Enterprise Asset Management (EAM) system to cover general
assets, as well as IT asset management aimed at medium and
large organisations. SoftPro is engaged with five beta customers
in verticals ranging from healthcare, manufacturing, IT services
and pharmaceuticals.
As part of its offshore initiative, SoftPro has three projects
in hand and three more projects worth $100,000 in the pipeline.
One of the projects involves development of security-related
software covering operating systems, multiple appservers and
network protocols, Akkineni said. SoftPro is also focusing
on end-to-end business solutions for the mid-market segment
in the APAC region.
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