Issue dated - 28th October 2002

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News Briefs

SCT acquires Sallie Mae Solutions
Sallie Mae Solutions India is now known as SCT Software Solutions India. This follows the acquisition of Sallie Mae’s student information systems business by SCT. Under the terms of the agreement, SCT will acquire Sallie Mae’s student information systems business for higher education. SCT has a customer base of more than 1,300 institutions and eight million constituents. This is the platform from which they will market their next generation of products, including the entire suite of products developed by SCT Software Solutions, Bangalore, on the Microsoft .NET platform. SCT believes that the technical capabilities of the products combined with SCT’s reputation, commitment, and marketing strength, will produce solutions that will be unmatched in the marketplace.

Epson launches nationwide help line
Epson India has announced the launch of a toll free HelpLine number - 1600 440011. Consumers can now get all the information and support they require on Epson products from anywhere in the country. The HelpLine will be functional from 9 a.m to 9 p.m throughout the week and also on all public holidays. The HelpLine will address technical queries, provide information on Epson products and dealers as well as ensure best-of-class after sales support. In addition to this initiative, Epson also has mobile vans in all major cities to provide customers with technology support at their doorstep. This ensures that service is provided in the shortest possible time.

SeE Consulting achieves neoQA certification
SeE Consulting has recently been awarded the neoQA certification with a Level 3 assurance. neoQA is a specialised methodology for assessing technology and business services suppliers. Unlike standard industry certifications, the neoQA program reviews the specific deliverable parameters that are direct indicators as to whether a supplier can deliver on service level agreements (SLAs) required for an outsourcing engagement. Said Sanjeev Shanmugam, CEO, SeE Consulting, “The thorough process that neoQA made us undergo has enhanced our understanding about ourselves, and, at the same time, helped us analyse areas that we should focus on to improve our services delivery capabilities.

Wind River delivers product support for Intel XScale
Wind River Systems has announced general availability of a full suite of products supporting the latest Intel XScale technology-based chips. Manufacturers building next-generation solutions in networking, data storage, and other target markets can leverage advanced software support from Wind River, including the VxWorks real-time operating system (RTOS), embedded networking stacks and middleware, Tornado integrated development environment (IDE) as well as hardware bring-up tools and hardware reference designs. Through its centre of excellence partnership with Intel, Wind River is able to support Intel processors with market-leading product solutions at the same time new Intel silicon is made available to customers.

Dynalog ties up with Moxa
Dynalog India has been appointed as a Value Added Reseller (VAR) by Moxa Technologies. With this tie-up, Dynalog India would distribute the entire range of Moxa products in India and would also be in a position to offer a high quality of sales and service support for Moxa products. Said Shrikant Wadekar, business development head, Dynalog, “The tie-up will give us a more direct line of communication and enable us to provide local users with more immediate technical support and product maintenance services.”

Cognizant Assessed at P-CMM Level 5
Cognizant has announced that it has been assessed at Level 5 of the P-CMM version 2.0, making it the first company to be assessed at Level 5 across all its development centres in India. Cognizant was assessed by an independent third party, KPMG, whose assessment highlighted Cognizant's emphasis on learning and development both at the individual and organisational level. It also highlighted Cognizant's use of assessment centres, quantitative management of people processes and practices, empowerment of people, integration of workgroups, participatory culture, mentoring and continuous capability improvement.

Auspex and HDS verify interoperability of SAN-NAS products
Auspex Systems and Hitachi Data Systems (HDS) recently announced the successful completion of interoperability tests of Auspex’s NSc3000 Network Storage Controller, a high-performance file serving platform for NAS with Hitachi Freedom Storage, Lightning 9900 and Thunder 9200 systems. This will provide heterogeneous connectivity when sharing a common storage array pool between DAS, SAN, and NAS, giving customers the flexibility and freedom to choose storage topologies that meet their specific business and IT requirements. Customers can now consolidate their existing storage into a single, easy-to-manage SAN-class storage pool in both the mid-tier and enterprise environments. Auspex’s NSc3000 provides enterprise-level, high availability NAS functionality for mission critical environments when attached to the Lightning 9900 Series systems and for mid-tier implementations with the SAN-ready Thunder 9200 storage platform.

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