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XQ:
Execution Quotient
What is it that differentiates an overachiever from an average
worker? Two individuals with similar aspirations, equal intellectual
capability (IQ) and the same competencies might show astonishing
variance when it comes to success. The answer is simple—execution
quotient or intelligence (XQ). It is the ability to execute
an idea that determines the winner.
Fun
and challenges at Trilogy
Trilogy E-Business Software India is an enterprise software
provider for the automotive, communications, computer hardware
and insurance verticals, and it aims to strengthen its team
by providing rewarding career opportunities. Its HR programme
has been replicated from Trilogy’s Texas headquarters’.
Are
you putting off your overseas customers?
Servicing a customer who is nothing more than an e-mail address
or a voice on the telephone is a different ballgame. Manjiri
Kalghatgi lists the Do’s and Don'ts to be observed in
long-distance customer communications
A
matter of ethics
In case you haven’t already noticed, ethics are a critical
factor in the equation that is client relations. Good ethics
can help you build strong, long-term relationships with your
clients, which are essential to your success in business.
Bad ethics, on the other hand, will send your relationships
to the bottom of the sea faster than a rogue iceberg floating
in the North Atlantic. Unless you’re a shark, this is
the last place you want your nifty little business to end
up.
Always
a learner
Around the mid-80s when India was just waking up to the PC
revolution, an optimistic Satyen Parikh knew that this was
the industry in which he wanted to make his career. After
completing his graduation from Mumbai University with statistics,
he opted for a computer course from NIIT. Even before he could
complete his final examinations, he got a call from HCL.
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