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Bridging
cultural gaps during M&As
In any collaboration, it is necessary for the people involved
to understand and blend with the changes. Renuka Vembu looks
at people-related issues that emerge during mergers and acquisitions
The
CRM philosophy
A
shared vision
At Sapient, a structured idea generating process and focus
on employees has resulted in significant business value and
improved customer experience, reports Nikita Upadhyay
Living
with spam
T A Balasubramanian on how spammers are getting cleverer each
day
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